Customer Support

A major focus of PSi Matrix GmbH  is situated on our customer support.

About our customer support area you have constant access to important information, printer drivers, updates, manuals and tools. Get answers to features and installations.

Support for PSi partners

A partner area is also available for our registered business partners. In this useful portal, you will find all important documents relating to the service and support, as well as the PSi Matrix warranty processing. In this way, we keep our service providers up-to-date. The partner area is subject to constant customization by our customer support.

Problems with Driver- or System Configuration under MS-Windows* ?

with the free remote tool we can connect to your desktop to help you fast and uncomplicated. Download the remote support tool by pressing the blue button below. Afterwards you only have to start it, an installation is not neccessary.

As the program is started please call the PSi Matrix Customer Support  +49 (0) 2734 28477-550 for further assistance.

* Currently available for MS-Windows 32Bit and 64Bit operating systems. Other systems on request.

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